Free Rights Tools
Templates and calculators to help you claim your consumer rights. Use these practical tools to draft letters and calculate compensation amounts.
Consumer Rights Act 2015 Checker
Check your rights under the Consumer Rights Act 2015. Covers goods, services and digital content. Takes 2 minutes.
Faulty Goods Rights Checker
Find out your legal rights on a faulty product in less than a minute.
Bad Builder Action Plan
Get a step-by-step plan to deal with a cowboy builder. Takes 2 minutes.
Holiday Rights Checker
Describe what went wrong with your holiday and find out what you can do about it.
Refund Rights Checker
Check whether you're entitled to a refund and how to get it. Takes 1 minute.
Car Purchase Rights Checker
Bought a faulty car? Find out exactly where you stand legally. Takes 1 minute.
Consumer Complaint Letter Builder
Generate a professional complaint letter ready to send. Takes 2 minutes.
Credit Card Section 75 Checker
Check if your credit card company owes you a refund under Section 75. Takes 1 minute.
eBay Money Back Guarantee Refused: What To Do Next
find out why your eBay claim failed and what to do next
Ask the Consumer Rights Expert
Describe your consumer problem and get personalised legal guidance. Free and confidential.