About Our Site

ConsumerRightsExpert was formed to offer a unique reference point on comprehensive consumer rights advice.
ConsumerRightsExpert is a site that's been put together to offer comprehensive consumer advice, covering all aspects of consumer law. The law is constantly changing to adapt to society and the different issues that crop up, and it's often hard to keep up with those changes.
As we realised there was no one single resource available for people to find this information out for themselves, we launched ConsumerRightsExpert to feature interesting articles, up to date information and case studies that will help people get to know, and use, the laws that are set up to protect them in everyday situations.
ConsumerRightsExpert aims to arm you with enough information to feel confident about what you are (and in some cases, are not) entitled to, so that you can fight your corner with confidence and avoid making costly mistakes.
Our features and articles are written by people who have experience, or a particular interest in consumer law. We hope that you find the information here on ConsumerRightsExpert useful, come back often, and if you have any questions for our experts, please contact us and we'll do our best to find you an answer.
Re: Dealing With Cowboy Builders
I see someone else here has had considerable trouble with Michael (Mick / Mike) O'Connor of London North South Builders (AKA…
Re: Dealing With Cowboy Builders
A.L Towsnend Building and Landscaping,Moreton-in-Marsh,Glos.We found out too late that this little scumbag is no stranger to the…
Re: Holiday Lets: Is the Contract With Owner or Agent?
We booked a Hen Party Cottage for one night, The agents will not return our £500 security deposit.…
Re: What Are my Rights on a Faulty Television?
Purchased My 58inch hitachi tv on 13/11/20 around 18 months ago screen the screen has frozen and now gone black…
Re: When Your Hair Do Goes Wrong
Just had my full head coloured purple but the purple hasn't taken properly the peroxide blonde is showing all over in different…
Re: Buying a New Car: Your Rights
If you return one of two items to a supplier with their nominated and arranged courier and it is completely broken in transit and…
Re: A Guide to the Consumer Rights Act 2015
I placed an order for 3 and 2 seater sofa back in October 2021. I was told in writing that delivery is up to 18…
Re: When Your Hair Do Goes Wrong
Hi Kim, did your friend have a hair mesh/interlace system?
Re: When the Car You've Just Bought Breaks Down
My wife bought a brand new MG HS model we picked it up from the showroom on Friday the 18/3/22 we drove home…
Re: Dealing With Cowboy Builders
Brian Gummer of Green Space Timber Ltd •Perverted comments "how have you not got a bf". "I can't believe you're single". "Do…