You deserve to know your consumer rights, and our expert advice makes it simple to understand what you're entitled to across shopping, utilities, holidays, finance and so much more. Consumer Rights Expert is here to help.
Try our 7 free tools including the Ask the Consumer Rights Expert, Faulty Goods Rights Checker, Consumer Complaint Letter Builder, Refund Rights Checker, Bad Builder Action Plan to get instant personalised help.
Most Read
A Guide to the Consumer Rights Act 2015
The Consumer Rights Act 2015 came into force on 1 October 2015. It replaces three important pieces of legislation relating to consumer rights: The Sale of Go...
What Are my Rights on a Faulty Television?
If your TV is faulty, you can reject it for a full refund within 30 days of purchase. If it's more than 30 days but less than 6 months since purchase, it's p...
Chargeback vs Section 75: Which One Should You Use?
Two ways to get your money back compared
Section 75: How Your Credit Card Protects You
The consumer right most people do not know about
Browse Topics
Free Rights Tools
Ask Our Experts
Dining Out
Property
FAQs
Financial
Leisure
Case Book
Credit and Store Cards
Advertising and Selling
Utilities
Holidays
When it Goes Wrong
Tradespeople
Transport
Shopping
Health
Data Protection
Consumer Protection
Latest Articles and Tools
Ask the Consumer Rights Expert
Faulty Goods Rights Checker
Can I Get a Refund on a Digital Purchase?
Your Rights When a Company Goes Into Administration
Chargeback vs Section 75: Which One Should You Use?
Section 75: How Your Credit Card Protects You
Buying from Amazon Marketplace: Your Rights
Subscription Traps: How to Cancel and Get Your Money Back
A Guide to the Consumer Rights Act 2015
The Consumer Contracts Regulations: Know Your Rights
The Insurance Act 2015: The changing face of insurance?
Selling Your Car? Look Out for Scams
About This Site
Expert Advice on Consumer Rights...