Utilities
Understand your rights with gas, electricity, water and telecoms providers including billing disputes and switching suppliers. Our articles cover complaint procedures, avoiding debt and managing service problems when moving house.
Choose a Utility Supplier
Work out what matters to you in a utility supplier, then compare the different tariff types to find the best fit for your needs.
How to Avoid Getting Into 'Energy Debt'
Stop energy debt before it starts by catching supplier billing errors that could leave you thousands out of pocket.
Landline Billing and Charges Explained
Understand how landline billing works and compare supplier options to find the right plan for your calling habits.
Mobile Billing and Charges Explained
See how mobile contracts and pay-as-you-go plans work, including what happens when you exceed your monthly limits.
Moving House: My Gas and Electricity Company Nightmare
How one renter got caught in a utility company billing nightmare after moving house.
Utilities: How to Complain
Get help putting your utility company complaint in writing to get serious results.
Utilities: Service You Should Expect
Know what rights you have when dealing with utility companies and how to avoid getting overcharged on your bills.
Utility Billing and Payment
Find ways to cut your utility bills by reviewing your contract, comparing suppliers, and choosing the right payment method.
What to Expect for Your Council Tax
Council tax rises every year, but you might be paying too much if you're in the wrong band, here's how to check and challenge it.