FAQs...
Below are our articles on the subject of FAQs. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Bought a Car from the Personal Ads: What Are My Rights?
What can you do if goods bought privately are faulty?...
Can I Return Something Because I've Changed My Mind?
If you buy something and it's not what you wanted - what can you do?...
Changing Your Utility Suppliers: FAQ
How easy is it to change utility suppliers?...
Delay on Sofa Ordered for Delivery Before Christmas: What Can I Do?
The relatives are due in a week and you have no sofa for them to sit on - what can you do?...
Getting a Good Deal on Credit and Loans: FAQ
A few ways to get a better deal with credit...
Is the Shop or Manufacturer Responsible for Faulty Goods?
When a shop and a manufacturer are both blaming each other for faulty goods, what can you do?...
Returning a Gift to the Shop
If someone buys you a gift that doesn't suit, can you demand the money back?...
What Can I Do When Goods I've Ordered Don't Arrive?
If you order goods and they don't turn up, what can you do?...
What If a Retailer I've Ordered from Goes Bust?
It's happening more and more, so what should you do if the company you ordered from has gone bust?...
Who Can Help Me Get My Money Back?
Who can you turn to when a trader is unhelpful?...