Holidays
Know what protection you have when booking holidays and buying goods abroad. Topics include package holiday rights, vacation rental contracts and avoiding common travel scams.
Booking a Holiday: What if It Goes Wrong
Package holidays can go wrong, but knowing your legal rights and booking with a bonded operator gives you protection and recourse.
Holiday Lets: Is the Contract with Owner or Agent?
When you book a holiday cottage through an agent, your legal contract is with the property owner, not the agent who took your money.
The Fake EHIC Card Scam
Scammers are charging for EHIC cards that you can get free from the NHS, and the CMA is cracking down on the fraud.
Timeshares and Your Rights
Know your legal protections before signing a timeshare contract and what red flags to watch for.
Your Rights When Buying Goods Abroad
Know what consumer protections apply when you buy goods abroad, whether you're covered by UK law or local rules.