Transport

Know your rights when buying, leasing or travelling in vehicles of any kind. Articles cover new and used cars, warranties, repairs, rail, air travel and hire agreements.

Air Travel: Your Rights

Know what protections apply when you fly, from ticket purchases to delays, cancellations and lost luggage.

Buying a New Car: Your Rights

Know your legal rights when buying a new car and what protections apply if something goes wrong.

Buying a Used Car: Your Rights

Know your legal protections when buying a used car, whether from a dealer or private seller.

Buying an Extended Warranty on a Used Car

Know what's actually covered before buying a used car warranty to avoid costly surprises.

Leasing a Car Explained

Car leasing works differently than buying: you rent a vehicle for a set period and return it, with options for maintenance and tax benefits.

Maintenance and Repairs: What to Expect

Know what to expect when you service or repair your car, including how to find a trustworthy garage and what rights you have.

Rail Travel: Your Rights

Know what you're legally entitled to when travelling by train in the UK, from seat reservations to compensation for delays.

Selling Your Car? Look Out for Scams

Quick car-buying companies often lowball prices and hide problems when reselling, so know the risks before you sell.

What Car Warranties Mean

Car warranties protect your investment after purchase, but many people don't understand what's actually covered before signing up.

What to Look Out for When Hiring a Car

Check the fine print on fuel costs and car condition before renting to avoid hidden charges and damage disputes.

What's the Law on Parking, Clamping and Fines?

England and Wales are banning vehicle clamping on private land to stop rogue parking companies from exploiting motorists.

When a Price Is Reduced After Your Deposit Is Paid

What to do if a product price drops after you've already paid a deposit on it.

Your Car Could Be Crushed if It's Uninsured

New rules could crush your uninsured car and hit you with hefty fines, even if it's parked off the road.