A Rottweiler puppy is a big thing to take on, in more ways than one. His behaviour sounds unfortunate, and understandably worrying. The store's website says all their puppies come with a six month guarantee, and they’re a well-established business. The first course of action is to read that guarantee and see what it says about returning the animal, and what conditions apply.
Before contacting the store, it's worth understanding your legal position when it comes to returning goods by using our free Consumer Rights Act 2015 Checker.
You can also consider obedience training for the puppy, which could well cure him of this aggressive behaviour. It’s a good idea for any dog, but especially when a breed is large and powerful, and noted for its aggressive tendencies in the first place. They need a lot of control.
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Try our Refund Rights Checker free, here on this site →Ultimately, though, this is a consumer rights issue. Under the Sale of Goods Act 1979 an item has to be as described, of satisfactory quality, and safe. Since the dog is showing aggressive behaviour, then he could reasonably be described as not safe, which means you could return him under the provisions of the Act. He may be an animal with a personality, but the fact that you bought him ultimately makes him an item.
Realistically, the best course of action is to contact the seller and describe the problem. They might well have suggestions that will help you to keep and train the dog so that he becomes a satisfactory pet. That’s worth a try, as you have a 'reasonable time' in which to examine the goods you buy for defects. A lot probably depends on whether you’re willing to make that attempt, or if the dog’s behaviour has scared you to the point that you simply want to return him. If the latter is the case, you’d be entitled to a refund or a replacement (the Act also specifies repair as an option, but obviously that can’t apply here!). All of this might well be covered under their guarantee, anyway (their site doesn’t give details on what’s in there), meaning you don’t need to stand on the Sale of Goods Act at all.
Quite simply, talk to the seller first, and the chances are that you’ll find this can be resolved simply and quickly.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
Can I return to breeder as it’s an ongoing condition
I am not a breeder this was a one off
But they lady who owns her after 12 wks has to have an opp on her foot due to a deformed pad that was never picked up by my vet only there’s all notes have bin sent over from her end until now , I’ve offered a full refund but she’s wanting to take me to a small claims court as she thinks the dog is only worth 500 and wants the other half of the money back and to keep the puppy can she do this and keep the puppy .
There’s no photo evidence of the paw before the operation only after the operation 12wks after owning the puppy .
We recently rehomed a dog advertised on the UK site Pets4homes. He was advertised as a fit and healthy 4 year old Boston Terrier with microchip and vaccinations all up to date. I have lengthy text communication with the seller confirmed this also. We took him home and the same day I noticed issues with his eye, I contacted the seller immediately but was reassured...I booked him in for registration with our vet who confirmed an eye ulcer, ear infections, rotten teeth, no vaccinations and not wormed or defleed. I asked the seller for his previous vet for his medical history, she said he’s never been to the vet because he’s “always been fine”, this has all happened within the first 5 days. We want to keep him and look after him but I want to know if I am entitled to refund or compensation? I have told the seller I would be seeking this.
On our first day she tried to bite all dogs she met (managed to get one), was threatening and snappy to my 4year old daughter. We rang the breeder straight away wanting to bring her back. She refused saying the dog needs more time to adjust, so we should give her another day.
Next morning was even worse, she tried to get pretty much every passing person, my daughter had to spend half a day upstairs because she was being barked at all the time.
Not to mention that the dog was not trained at all (at least she would not listen to us). But that was something we were willing to work with.
We paid for her £1250, purply because we wanted a dog who is known to be child friendly and trained.
Now the owner took the dog back eventually on the second day. But she doesn't want to give us a refund because her contact says that if we return the dog we receive "significantly less" and only if it sells again.
The dog spent with us less than 24 hours. She was aggressive and not child friendly at all.
Can she refuse to return the money?
PLS. GIVE ME SUGGESTIONS FOR HOW CAN TREAT WITH CHEATER SUPPLIER .
We bought a dog from a private seller, this was the description
- Loving Dobermann for sale.
- He is just over 2 years old and is a loving and soppy boy. He is great with kids (we have 5!) he has been docked and just recently castrated.
- We are selling him through no fault of his own, we rescued him 6 months ago and unfortunately he just isn't getting along with our other dog.
- Kc registered but no papers and has been microchipped and vaccinations up to date.
- We are looking for what we've paid for him £400
After we returned home with him & took him for his first walk, he went to attack two other dogs violently, fortunately we could hold him back with a collar. After this event we took him back the same day and the seller said we were allowed 'no refund or return'.
Am i eligible for a refund as he was not described as violent & aggressive?
Thanks
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