Advertising and Selling
Information about doorstep selling regulations, consumer protection schemes and recent changes to trading laws. Articles explain your rights when dealing with sales tactics and advertising practices.
Common Consumer Misconceptions
Most people get consumer rights wrong, here's what the law actually says about faulty goods and who you can claim from.
The Insurance Act 2015: The Changing Face of insurance?
The Insurance Act 2015 changes what you must tell insurers and how they can refuse claims from August 2016 onwards.
Tick Boxes: Changes in EU Law
EU law now requires websites to show you the full price upfront instead of hiding extra charges until checkout.
What Is the Consumer Credit Directive?
The Consumer Credit Directive changed how UK lenders approve borrowing and advertise interest rates to make credit fairer for consumers.
What Is the Local Authority Assured Trader Scheme?
The Local Authority Assured Trader Scheme helps you find vetted traders in your area and protects you from cowboys doing shoddy work or overcharging you.
What Labels Mean
Labels on products tell you important things like ingredients, safety warnings, and energy ratings so you can buy with confidence.
What You Need to Know About Door Step Selling
Door-to-door salespeople have rights and tactics you should know about, plus what to do if you're pressured into a purchase.