Tradespeople
Consumer protection when hiring builders, plumbers, cleaners and other tradespeople. Articles address poor work, abandoned jobs, overcharging and getting money back.
Dealing with Cowboy Builders
Protect yourself from dodgy builders by spotting warning signs early and knowing your rights under consumer law.
How Are Price Comparison Sites Regulated?
The Financial Conduct Authority and industry bodies like The Comparison Consortium work to ensure price comparison websites follow rules and treat customers.
What if a Market Trader Rips You Off?
You have consumer rights when buying from market traders, just like in regular shops, so don't accept faulty goods.
What if Your Plumber Makes Mistakes?
Your plumber made a mistake—here's what you can do about it under UK consumer law.
When a Cleaner Doesn't Clean
What to do if a cleaner doesn't meet your standards and whether you should pay for substandard work.
When Your Builder Goes Bankrupt Before Job Is Complete
What to do if your builder goes bankrupt mid-project and how to recover your money or get the work finished.