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We feature interesting articles, information and case studies to help you get to know, and use, the laws that are set up to protect them in everyday situations....[more about us]

The NHS has a huge place in health care, whether it's from your GP or hospital care, if you...

The Consumer Credit Act 1974 stipulates that a creditor (in this case, the bank) under a fixed...

“My mother bought me a skirt for Christmas which turned out to be too small for me. I didn’t...

Oh boy. You’re definitely opening a can of worms with this one. But first of all, sorry about...

Sometimes you pay a service charge with a meal, sometimes you leave a tip. How does it work - and...

The break in service would seem to be ridiculously long. A break of a few hours, or even a few...

“I ordered a laptop online, from a well known retailer. I paid on my credit card, and it was due...

“I ordered a new kitchen from a big high street store three weeks ago and it was due to be...
