Expert Advice on Consumer Rights...
ConsumerRightsExpert was put together to offer comprehensive advice covering all aspects of consumer law. We aim to arm you with enough information to feel confident about what you are (and in some cases, are not) entitled to, so that you can fight your corner with confidence and avoid making costly mistakes.
December's Most Popular Articles...
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Advertising and Selling
Advertising and Selling: Common Consumer Misconceptions, What You Need to...
Ask Our Experts
Ask Our Experts: Can I Return a Puppy to the Seller?, Can I Get a Refund After Damaged...
Case Book
Case Book: Consumer Protection for Vulnerable People: A Case Scenario, Unusual...
Consumer Protection
Consumer Protection: Protection for Online Event Ticket Buyers, What...
Credit and Store Cards
Credit and Store Cards: Top Tips on Making Credit Work for You, In...
Data Protection
Data Protection: The Digital Economy Act and How Will it Affect You, Claiming...
Dining Out
Dining Out: Complain About Your Meal, About Service Charges and Tips, Minimum...
FAQs
FAQs: Returning a Gift to the Shop, Delay on Sofa Ordered for Delivery...
Financial
Financial: Your Rights On Bank Overdraft Charges, Your Investment Rights, Your...
Health
Health: Dentists - What They Should Do For You, Doctors - What They Should Do...
Holidays
Holidays: Booking a Holiday - What if it Goes Wrong, The Fake EHIC Card Scam,...
Leisure
Leisure: Unfair Charges: How I Took on a Gym Chain and Won!, What to Expect...
Property
Property: What you Need to Know About Mortgages, Council Houses - Your Right to...
Shopping
Shopping: What Guarantees Mean, Buying by Mail Order, Using Small Claims Court,...
Tradespeople
Tradespeople: What If A Market Trader Rips you Off?, How Are Price Comparison Sites...
Transport
Transport: Buying an Extended Warranty on a Used Car, Buying a Used Car: Your...
Utilities
Utilities: Moving House: My Gas and Electricity Company Nightmare, Mobile...
When it Goes Wrong
When it Goes Wrong: Weddings: When it all Goes Wrong, When Your Complementary Therapy...
Latest Comments
  • ConsumerRightsExpert
    Re: When Your Hair Do Goes Wrong
    Merida - Your Question:(Continued from previous comment below).on them which is irrelevant as I was showing them as a reference to…
    13 December 2017
  • Merida
    Re: When Your Hair Do Goes Wrong
    (Continued from previous comment below) ...on them which is irrelevant as I was showing them as a reference to what colour I…
    12 December 2017
  • Merida
    Re: When Your Hair Do Goes Wrong
    I went to the Hairdressers (~45 miles away, not a convenient or cheap commute) after seeing an ad on their Facebook page which I…
    12 December 2017
  • ali
    Re: What If Your Plumber Makes Mistakes?
    I hired a plumber and checked his company and website. He started work and agreed to finish in two weeks time. He never…
    12 December 2017
  • elcottero
    Re: What If Your Plumber Makes Mistakes?
    I had a kitchen fitted in March 2017. The company claim to provide excellent customer service and professional…
    8 December 2017
  • Phil294
    Re: Buying a Used Car: Your Rights
    Hi I bought a car about 6 months ago and I've just noticed that the skirt underneath the passenger front door has a huge dent in…
    8 December 2017
  • ConsumerRightsExpert
    Re: When Am I Not Entitled to a Refund?
    Richie - Your Question:I have purchased a laminate floor online which was labelled as express click. My carpenter quoted…
    8 December 2017
  • ConsumerRightsExpert
    Re: What If Your Plumber Makes Mistakes?
    Hotham - Your Question:I live in a large first floor apartment with no loft space. I employed what I thought was a local…
    8 December 2017
  • cupcake
    Re: Is the Shop or Manufacturer Responsible for Faulty Goods?
    have had a mattress replaced within the 5 years of the guarantee.It was 2 years old and had…
    8 December 2017
  • ConsumerRightsExpert
    Re: When Your Hair Do Goes Wrong
    Kayleigh - Your Question:Hi,I went to a salon to get my hair bleached a few months back. The bleaching went fine, but the…
    8 December 2017
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