Expert Advice on Consumer Rights...
ConsumerRightsExpert was put together to offer comprehensive advice covering all aspects of consumer law. We aim to arm you with enough information to feel confident about what you are (and in some cases, are not) entitled to, so that you can fight your corner with confidence and avoid making costly mistakes.
February's Most Popular Articles...
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Advertising and Selling
Advertising and Selling: Common Consumer Misconceptions, What You Need to...
Ask Our Experts
Ask Our Experts: Can I Return a Puppy to the Seller?, Can I Get a Refund After Damaged...
Case Book
Case Book: Consumer Protection for Vulnerable People: A Case Scenario, Unusual...
Consumer Protection
Consumer Protection: Protection for Online Event Ticket Buyers, What...
Credit and Store Cards
Credit and Store Cards: Top Tips on Making Credit Work for You, In...
Data Protection
Data Protection: The Digital Economy Act and How Will it Affect You, Claiming...
Dining Out
Dining Out: Complain About Your Meal, About Service Charges and Tips, Minimum...
FAQs
FAQs: Returning a Gift to the Shop, Delay on Sofa Ordered for Delivery...
Financial
Financial: Your Rights On Bank Overdraft Charges, Your Investment Rights, Your...
Health
Health: Dentists - What They Should Do For You, Doctors - What They Should Do...
Holidays
Holidays: Booking a Holiday - What if it Goes Wrong, The Fake EHIC Card Scam,...
Leisure
Leisure: Unfair Charges: How I Took on a Gym Chain and Won!, What to Expect...
Property
Property: What you Need to Know About Mortgages, Council Houses - Your Right to...
Shopping
Shopping: What Guarantees Mean, Buying by Mail Order, Using Small Claims Court,...
Tradespeople
Tradespeople: What If A Market Trader Rips you Off?, How Are Price Comparison Sites...
Transport
Transport: Buying an Extended Warranty on a Used Car, Buying a Used Car: Your...
Utilities
Utilities: Moving House: My Gas and Electricity Company Nightmare, Mobile...
When it Goes Wrong
When it Goes Wrong: Weddings: When it all Goes Wrong, When Your Complementary Therapy...
Latest Comments
  • ConsumerRightsExpert
    Re: Buying a Used Car: Your Rights
    Walt - Your Question:Hello I bought a Audi Q5 and like many the mechatronics and clutch have gone! Jerky gear change etc. I’ve…
    20 February 2018
  • ConsumerRightsExpert
    Re: Buying a Used Car: Your Rights
    Vettie - Your Question:I purchased a Range Rover on 13th January 2018 and yesterday it broke down with a gearbox failure. It has…
    20 February 2018
  • ConsumerRightsExpert
    Re: Buying a Used Car: Your Rights
    Bergcaddy - Your Question:Hi. I bought a 11 plate Vauxhall Vivaro 2.5 weeks ago. It had a 28 day/1k mile warranty. I rang then a…
    20 February 2018
  • ConsumerRightsExpert
    Re: When Your Hair Do Goes Wrong
    Tigleo - Your Question:I had my hair coloured at a salon. Previously I have coloured my hair myself and had took 2 years to grow…
    20 February 2018
  • ConsumerRightsExpert
    Re: Buying a Used Car: Your Rights
    Nicky773 - Your Question:I bought a nissan quashqai in may 2017 (2007 deisel). It had a one month warrenty. 6 weeks after buying…
    20 February 2018
  • Jess
    Re: When Am I Not Entitled to a Refund?
    I put down a deposit for a prom dress and now I’m changing my mind. Do you think they will let me change the deposit to…
    19 February 2018
  • KhanMather
    Re: Claiming Compensation Under Data Protection Act
    Hi. With regard to compensation, if the claim for compensation relates to stress and/or anxiety, the…
    19 February 2018
  • Aly
    Re: The Fake EHIC Card Scam
    If after so many years so many people are being fooled by these websites the Authorities should have dealt with it. Makes you wonder what…
    18 February 2018
  • ConsumerRightsExpert
    Re: When Am I Not Entitled to a Refund?
    Lady - Your Question:I bought a secret diary 2/8/17 which was to be given as a Christmas present. It has now proven…
    16 February 2018
  • Walt
    Re: Buying a Used Car: Your Rights
    Hello I bought a Audi Q5 and like many the mechatronics and clutch have gone! Jerky gear change etc. I’ve had it 14 weeks and…
    15 February 2018
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