Case Book...
Below are our articles on the subject of Case Book. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Consumer Protection for Vulnerable People: A Case Scenario
Anyone who has elderly or vulnerable relatives worries that they might be taken advantage of by unscrupulous sales people, trying to make a fast...
The Salesman Won't Leave: A Case Scenario
“I asked for some quotes on home improvements, and three companies sent their people round to sell me their product. I have very definite...
Unusual Case Histories from Trading Standards
As a Trading Standards advice officer, you get to hear some strange things. Along with serious and sometimes upsetting tales of people being...
