Shopping
Below are our 16 articles in the 'shopping' category:
Mail order has long been a popular way of buying items. It can be from ads in the newspaper or magazines, a catalogue, or even online. But is it a safe way of buying goods?
Basic Rights ...
There are so many ways to buy goods these days. You don't need to go into a shop any more - you can order on the phone or by e-mail, for example. Distance selling, as it's called, has become ...
There are times when we need to buy things on credit - when you need to replace something expensive and don't have the cash to cover it, for example. The bad part, of course, is that in ...
Anyone who’s gone food shopping in the supermarket will undoubtedly have noticed that some items come in multipacks, with several of it item in a single, wrapped package. The outlay might be ...
Store cards are very big business – look around and it seems as if everyone is offering them. However, they differ from regular credit cards in a number of ways, and so do your rights with them. ...
It's happened to us all…you buy something at the shop, get it home and plug it in, only to discover it won't work. But under the law, there are things you can do about it.
The Law
When it ...
How to Complain
You may be good at complaining about items that aren't quite right. If not, then you almost certainly know someone who is. But in most cases it's not persuasion that gets redress ...
Online shopping has become a fact of life. In 2003 it represented six per cent of total sales, and that figure continues to leap every year. But what rights do you have when shopping online, and ...
Most people have heard of small claims court, but relatively few have used it. Yet it's something anyone can use as a way of solving problems. It's often used as a last resort, when you've exhausted ...
Many products come with a free guarantee or warranty from the manufacturer. What they promise can vary - a guarantee will often extend to the replacement or repair of the product if something goes ...
Virtually everything you buy is labelled, from food to clothes to appliances. The labels can cover many things, from country of origin to safety warnings, ingredients, or even energy ...
With salmonella, BSE, bird flu and all manner of problems, we've come to realise that the food we buy might not always be safe. Regulations exist to protect us, but there are also plenty of ...
Hire purchase is probably the most common way of paying for high ticket items like cars, furniture and computers. But like any credit deal, it can have its pitfalls and you need to think carefully ...
We live in a time when designer goods are more popular than ever, be it clothing, luggage, shoes or any number of things, making a prime market for fakes. Even DVDs and CDs are counterfeited. Where ...
Buying goods on Internet auction sites like eBay isn't the same as popping into a shop in the High Street, and doesn't confer the same rights. Many auction sales are classed as private sales, so ...
So many of us take trips abroad these days and while we're there we spend money on items to bring home, often consumer goods rather than just souvenirs. Abroad has become a shopping ...
