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A Guide to the Consumer Rights Act 2015
A Guide to the Consumer Rights Act 2015
The new Consumer Rights Act simplifies previous legislation such as the Sale of Goods Act to make it more comprehensible to consumers. Our straight-forward guide…...
Avoiding Counterfeit Goods at Christmas
Avoiding Counterfeit Goods at Christmas
If it sounds too good to be true - it could be a fake! Here's how to avoid buying counterfeit goods in the Christmas rush....
Budget Supermarkets: Wise Move or a False Economy?
Budget Supermarkets: Wise Move or a False Economy?
With food prices soaring, budget stores like Aldi and Lidl are increasing in popularity. But what are they really like?...
Buying by Mail Order
Buying by Mail Order
These days when you purchase by credit card there are several laws to protect you. This details your rights....
Buying by Telephone or E-mail
Buying by Telephone or E-mail
It's commonplace these days to buy by phone or e-mail, and even mobile phone of sms messaging. This explains your rights....
Buying on Credit: Your Rights
Buying on Credit: Your Rights
Buying on credit is something we all do at some stage. But do you know your rights for credit purchases? This explains them....
Can Multipack Items Be Separated?
Can Multipack Items Be Separated?
Multipacks are a popular way to buy in the supermarket. But when can you separate the items in a multipack?...
Christmas Sale: Don't Get Ripped Off at Christmas!
Christmas Sale: Don't Get Ripped Off at Christmas!
It's tempting to go mad in the sales with all the bargains - but what are your rights if the bargain doesn't turn out so great?...
Consumer Rights and Store Cards
Consumer Rights and Store Cards
Store cards differ from credit cards in several ways – and they’re not a very good deal....
Faulty Goods
Faulty Goods
We've all bought faulty goods. But if it happens, you have rights for returning them - and they're all explained here....
Food Labelling Explained
Food Labelling Explained
Do you find food labels confusing? They can be!...
How to Complain
How to Complain
Many of us have needed to complain about products we've bought. Often the law is on your side, and this guide takes you through the complaint process....
How Will the VAT Price Hikes Affect You?
How Will the VAT Price Hikes Affect You?
How will the recent rise in VAT to 20 per cent affect you?...
Shopping Online: Your Rights
Shopping Online: Your Rights
Buying online carries its risks. But this guide can show you your rights and help you enforce them....
The Consumer Contracts Regulations: Know Your Rights
The Consumer Contracts Regulations: Know Your Rights
The Consumer Contact Regulations protect you when buying online or at a distance. Know your rights under this legislation with our definitive guide....
Using the Small Claims Court
Using the Small Claims Court
Small claims court is often a last resort for settling a dispute. This offers you a full guide for using the small claims procedure....
What Guarantees Mean
What Guarantees Mean
Many products come with guarantees and others offer warranties, even extended warranties. This guide tells you what they mean and the rights they give you....
What Labels Mean
What Labels Mean
Almost everything we buy is labelled in one way or another - but what do those labels really mean. This article explains labels and what they have to tell you....
What to Do With Those Unwanted Gifts!
What to Do With Those Unwanted Gifts!
Unwanted or unsuitable Christmas gifts can be a problem...what are your rights?...
What To Expect From The Food You Buy
What To Expect From The Food You Buy
We hope the food we purchase is not only nutritious and tasty, but good. Here's what you can expect when you go to the supermarket....
What You Need to Know About Hire Purchase
What You Need to Know About Hire Purchase
Hire purchase can be a great way to pay for high-ticket items. But this article tells you the things you needs to know before signing an HP deal....
What's the Law on Clothes Labelling?
What's the Law on Clothes Labelling?
You buy your clothes partly based on the information on the label - so what's the law on labelling?...
When Am I Not Entitled to a Refund?
When Am I Not Entitled to a Refund?
when are you not entitled to get your money back?...
Your Recourse Over Counterfeit Goods
Your Recourse Over Counterfeit Goods
If you purchased counterfeit goods believing them to be real, the law gives you plenty of recourse to claim a refund of your money....
Your Rights in Internet Auctions
Your Rights in Internet Auctions
With Internet auctions your rights vary depending on whether the item was bought at a public or private sale. This article explains the difference and what to do in…...
Your Rights When Buying Goods Abroad
Your Rights When Buying Goods Abroad
Many of us shop abroad, but give no thought to the rights we have if we purchase good or services overseas. This will tell you what they are....
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