Consumer Protection...
Below are our articles on the subject of Consumer Protection. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
About Service Charges and Tips
Everyone likes going out for a meal. A good evening of food and conversation can make a week into something special. But in the UK there's a great deal of confusion...
How Are Price Comparison Sites Regulated?
You’ve probably seen adverts for websites that let you compare prices for absolutely everything online – from insurance and mortgages to holidays...
How Does the Advertising Standards Authority Help Consumers?
If you’ve seen an advert on the television, in a magazine or on the radio that really gets you angry – or perhaps you see it and think ‘that...
Protection for Online Event Ticket Buyers
Buying tickets for sporting events, music concerts and live shows can be a minefield. Some of the terms and conditions that you find on the back...
Top Ten Consumer Complaints and How to Deal With Them
Have you ever wondered what the most complained about consumer issues are? If you have, it probably won’t come as any surprise to learn that the...
What is the Proposed New Consumer Advocate?
It can be hard to know who to turn to when you need help with a consumer problem. There is a myriad of different trade bodies, some of which...
