Expert Advice on Consumer Rights...
ConsumerRightsExpert was put together to offer comprehensive advice covering all aspects of consumer law. We aim to arm you with enough information to feel confident about what you are (and in some cases, are not) entitled to, so that you can fight your corner with confidence and avoid making costly mistakes.
November's Most Popular Articles...
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Dealing With Cowboy Builders: Cowboy builders are the bane of the construction industry. There are, on average, at least 100,000 complaints every year about them. They ruin things for… [34 views in Nov]
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What Are my Rights on a Faulty Television?: If your TV is faulty, you can reject it for a full refund within 30 days of purchase. If it's more than 30 days but less than 6 months… [20 views in Nov]
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When a Price is Reduced After Your Deposit is Paid: Retailers are desperate to get our custom at the moment and most of the time this works in the consumer's favour, as sales… [14 views in Nov]
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Buying a New Car: Your Rights: Besides a house, a new car is one of the most expensive purchases you'll ever make. It's a huge investment, and you want it to be perfect, given the… [12 views in Nov]
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When Your Builder Goes Bankrupt Before Job is Complete: It's the stuff of your nightmares. You've decided to have some building work done, perhaps that new conservatory or… [10 views in Nov]
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A Guide to the Consumer Rights Act 2015: The Consumer Rights Act 2015 came into force on 1 October 2015. It replaces three important pieces of legislation relating to consumer… [8 views in Nov]
Our Categories...
Advertising and Selling: Common Consumer Misconceptions, What You Need to...
Ask Our Experts: Can I Return a Puppy to the Seller?, Can I Get a Refund After Damaged...
Case Book: Consumer Protection for Vulnerable People: A Case Scenario, Unusual...
Consumer Protection: Protection for Online Event Ticket Buyers, What...
Credit and Store Cards: Top Tips on Making Credit Work for You, In...
Data Protection: The Digital Economy Act and How Will it Affect You, Claiming...
Dining Out: Complain About Your Meal, About Service Charges and Tips, Minimum...
FAQs: Returning a Gift to the Shop, Delay on Sofa Ordered for Delivery...
Financial: Your Rights On Bank Overdraft Charges, Your Investment Rights, Your...
Health: Dentists - What They Should Do For You, Doctors - What They Should Do...
Holidays: Booking a Holiday - What if it Goes Wrong, The Fake EHIC Card Scam,...
Leisure: Unfair Charges: How I Took on a Gym Chain and Won!, What to Expect...
Property: What you Need to Know About Mortgages, Council Houses - Your Right to...
Shopping: What Guarantees Mean, Buying by Mail Order, Using Small Claims Court,...
Tradespeople: What If A Market Trader Rips you Off?, How Are Price Comparison Sites...
Transport: Buying an Extended Warranty on a Used Car, Buying a Used Car: Your...
Utilities: Moving House: My Gas and Electricity Company Nightmare, Mobile...
When it Goes Wrong: Weddings: When it all Goes Wrong, When Your Complementary Therapy...
Comments
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Mike Wiglesworth
Re: Dealing With Cowboy Builders
Had our kitchen remodelled, probably 90% done with just floor and trim/plinths etc left do (probably 2/3 days work max) Builder…
14 November 2025 -
Cat
Re: Dealing With Cowboy Builders
I had a young man call yesterday (Sunday) saying he was working with the builders working on a roof down the street. He said he…
9 June 2025 -
norrie
Re: Booking a Holiday - What if it Goes Wrong
We booked through travel agents for a Jet 2 holiday in September on the Costa Brava. It was advertised as a 4…
28 December 2024 -
Woody
Re: Buying a New Car: Your Rights
I agreed to purchase a new car from a Toyota dealer in September with a delivery date in December, today, November 11 I have been…
11 November 2024 -
Satnam
Re: Dealing With Cowboy Builders
I had a job to do on my house roof to clean the solar panels and guttering etc. to which I went through 'my job qoute ' and chose…
8 September 2024 -
Chocpenguin
Re: What Are my Rights on a Faulty Television?
My daughter got a TV from her dad and his partner. The TV is less than a year old and the today we removed the…
21 August 2024 -
kay
Re: Dealing With Cowboy Builders
a builder started our kitchen extension started on 4/12/2023, to date the job has not been finished 21/08/2024 and what work that…
21 August 2024 -
kev
Re: What Are my Rights on a Faulty Television?
I got a samsung oled tv just over 2 months ago, i carfully installed the tv and its been on the av stand not…
13 August 2024 -
Maria
Re: Car Hire Refund?
I rented a car online to collect at Sardinia Airport, the rental was made on the day I was due to fly (approx 10 hours before collection) however…
26 July 2024 -
Frustrated
Re: Dealing With Cowboy Builders
I had a company to block pave my front garden, I asked for a membrane which he agreed. I asked several times if the membrane was…
29 June 2024
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